Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- All-in-One Messenger
- Smart Replies
- CRM for Instant Messaging
- Human + AI Hybrid Support
- Real-Time Data
- Broadcast and Surveys
- Facebook Scanner Code Generation
- File Storage and Delivery
- Integrations
Pricing Info
Rocketbots offers the following basic and enterprise pricing packages:
Pro – $19/month ($0.002 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 10,000 Messages per month
Business – $99/month ($0.001 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 100,000 Messages per month
Integrations
Rocketbots integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Viber
- Telegram
- Kik
- Twilio
- Web Chat
- Facebook Workplace
- Slack
- WeChat Work
- Chatbase
- DialogFlow
- Wit.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Hong Kong Jockey Club, LVMH Fashion Group, Greenpeace
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms.
Company Email
info@rocketbots.io
Company's Address
Rocketbots Ltd.
27/F, 35 Hung To Road
Kwun Tong, Kowloon
Hong Kong
Rocketbots Comparisons
Popular Rocketbots Alternatives
If you test various Communications Software apps you shouldn’t simply look at their features list and available pricing packages. Consider that the software must be meeting your standards and business so the more flexible their offer the better. Find our which systems are supported by Bright Pattern and Rocketbots and be certain you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, because this might be a critical factor for many companies.
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