Flow
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 100% web browser-based
- Autoflow™ (patent pending technology) segment pre-recording
- Fully automated new and past webinars
- Segment migration
- Certificates for attendees
- Engagement Metrics, Engagement Manager, and Scores
- Single Sign-on access to webinar rooms
- Embed webinar rooms to the customer’s website
- World-class technical support
Pricing Info
Flow is available at various pricing plans: Standard, Elite, and Prime.
Standard (starts at $39 for 25 participants)
- 10 events per month
- Unlimited meetings
- Cloud recording
Elite (starts at $39 for 25 participants)
- All Standard features, plus
- 1 room (unlimited use)
- Cloud storage (30 GB)
- No recording
Prime (starts at $75 for 25 participants)
- All Elite features plus
- 1 room (unlimited use)
- Cloud recording (50 GB)
Interested users can also go for a 30-day free trial for 25 attendees with all standard features.
Integrations
Flow integrates with Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Flow is a versatile web conferencing platform designed to enhance virtual communication and collaboration. With features like automated webinars, participant engagement tools, and robust analytics, it empowers users to host effective online meetings and events effortlessly. Enjoy high-quality audio and video, customizable branding options, and comprehensive security measures for a secure and engaging experience.
Company Email
Contact No.
Company's Address
875 Market St,
San Francisco, California
US
Flow Comparisons
Popular Flow Alternatives
Both Bright Pattern and Flow were evaluated by a team of independent B2B experts who conducted a thorough study of all core aspects of each solution. Their final rating was prepared by means of unique SmartScore model that gives a separate partial score to each factor like: main functionalities, customer support, mobile support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only factor important to a company so we make sure we pay attention to all facets of a solution before giving it a final score.
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