Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dedicated US or CA Phone Number
- SMS and Calling
- Shared Phone Numbers
- Real-Time Fax
- Fax Encryption for Compliance
- Distributed Workforce Support
- Toll-Free Calling
Pricing Info
Cloudli offers a wide range of enterprise pricing plans for the different services and apps it provides.
TalkNText Start Up – $20/month
- Unlimited US and Canada calling
- 500 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
TalkNText Small Business – $36/month
- Unlimited US and Canada calling
- 1,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
TalkNText Enterprise – $90/month
- Unlimited US and Canada calling
- 5,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
T.38 SIP Trunks – $8/month
- A T.38 SIP Trunk connection and fax number(s) for your fax server
- Low per-minute inbound/outbound rates
- Exceptional call completion results over the Internet
- Low international rates
- Fax numbers available for locations across Canada and the USA
- Optional encryption available
Fax Line (Basic) – $9.90/month
- 90 minutes inbound/outbound to USA and/or Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Fax Line (All-In) – $36/month
- Unlimited inbound minutes
- Unlimited outbound minutes to the USA and Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Never Busy Fax Line (Basic) – $14.90/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- 90 inbound or outbound minutes to USA and/or Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Never Busy Fax Line (All-In) – $42/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- Unlimited inbound minutes
- Unlimited outbound minutes to USA and Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Virtual Fax Lite – $4/month
- 80 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
Virtual Fax – $8/month
- 200 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
SIP Trunking Lite – $5/month
- Phone numbers at low rates
- Low per-minute inbound/outbound rates
- Optional encryption available
SIP Trunking All-In – $35/month
- Phone numbers at low rates
- Unlimited incoming calls
- Unlimited long distance calls to USA and Canada
- Optional encryption available
Home Phone Lite – $12.95/month
- Unlimited incoming calls
- 300 minutes of outgoing calls in Canada and the US
- One phone number
Home Phone All-In – $21.95/month
- Unlimited incoming calls
- Unlimited local and long-distance calls to Canada and the USA
- Two telephone numbers with a distinctive ringing option
Integrations
Cloudli products integrate seamlessly with various apps such as:
- RightFax
- Xerox
- Dialogic
- Cisco
- Microsoft Teams
- Mitel
- Avaya
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TD Bank, Gold’s Gym, Gov. Ontario
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloudli offers a stack of business communication solutions for phone systems, messaging, faxing, and more.
Company Email
service@cloudli.com
Contact No.
Company's Address
Cloudli Communications Inc.,
Montreal, Quebec,
Canada
Cloudli Comparisons
Popular Cloudli Alternatives
In case you are still having second thoughts about which service will be best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given service is and how wide is its online presence. For example, in case of Facebook Bright Pattern has 261 likes on their official page while Cloudli profile is liked by 0 people.
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