Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- UK Numbers
- Unlimited UK Calls
- International Numbers
- International Calls
- Backup Number
- Team Numbers
- Telephone Numbers Management
- Personalized Voicemail
- Voicemail to Text
- Team Voicemail
- Call Transfer & Forwarding
- Conference Calls
- Team Activity Feed
- Hardware Support
- Business Hours Setting
- Caller Menus & Greetings
- Team Greetings
- Contact Management
- Shared Contacts
- User Management
- Subscriptions & Payments
- Mobile Apps
- Device Sync
- Integrations
- Call Recording
- Analytics & Reports
Pricing Info
CircleLoop has two simple enterprise pricing plans. Each package includes access to all software features. They are listed below to help you decide on the one that suits your needs best. A free 7-day trial is also available for you to assess the application.
Pay As You Go – £5.00/user/month
- 1 UK Number
- All CircleLoop Features
- Unlimited Inbound Calls
- UK Outbound Calls from 3p/minute
- SMS at 3p each
Unlimited – £15.00/user/month
- 1 UK Number
- All CircleLoop Features
- Unlimited Inbound Calls
- Unlimited Outbound Calls to UK, US, Ireland
- International Calls from 3p/minute
- 500 SMS
Integrations
CircleLoop supports seamless integration with the following third-party solutions:
- Capsule CRM
- Pipedrive
- Hubspot
- Slack
- HipChat
CircleLoop is also working on rolling out new integrations this 2018 for:
- Zoho
- Salesforce
- Intercom
- Insightly
- Accelo
CircleLoop has a Chrome extension as well. To receive news and more information regarding bi-directional connections with supported applications, sign up for updates on the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
We Are Tech North, Twine, Buffalo 7
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based business telephony system that offers freedom from messy telephone systems.
Company Email
hello@circleloop.com
Contact No.
Company's Address
CircleLoop
The Old Milk Depot, Bacup Rd.
Rossendale BB4 7LG
United Kingdom
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Both Bright Pattern and CircleLoop were tested by a group of reliable SaaS experts who carried out a full study of all important aspects of each service. Their final rating was calculated using our unique SmartScore model which provides a separate partial score to every component like: main features, customer support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make sure we pay attention to all aspects of a service prior to giving it a final score.
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