What is better Brand24 or Birdeye? If you need to have a convenient way to decide which Reputation Management Software product is better, our unique algorythm gives Brand24 a score of 8.5 and Birdeye a score of 9.0 for total quality and performance. In addition, Brand24 is rated at 100%, while Birdeye is rated 97% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, pricing, and many more. Check if the application lets you to customize at least part of its processes to guarantee it matches your own business processes.
We did our best to prepare reviews of all popular Social Media Monitoring Software products available on the market, but among them these three caught our special attention: HubSpot Marketing Hub, Semrush, SharpSpring from Constant Contact.
Brand24 integrates with the following business systems and applications:
Slack
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, Uber, GSK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A social media monitoring solution designed to help businesses identify people who are mentioning their products, services, and even their companies over the internet.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Both Brand24 and Birdeye were evaluated by a panel of reliable SaaS experts who conducted a full study of all core aspects of every product. Their ultimate rating was calculated with unique SmartScore algorithm which calculates an individual partial score to every factor such as: main features, customer support, mobile support, security, client satisfaction as well as market presence. We realize useful features are not the only thing essential to a company so we make sure we pay attention to all facets of a solution prior to calculating its final score.
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