Bornevia
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Channel Helpdesk
- Live Chat
- Insights and Reporting
- Mobile App
- Ticket Assignment
- Private Note with Mention
- Email Tracking
- Hashtags
- Canned Responses
- API Integration
- Multiple Team Inboxes
- Autoresponder
- Email Notification
- Inline Image
- Real Time Notification Log
Pricing Info
Pricing Info
Bornevia offers a flexible pricing scheme where you only pay for the channels you use.
- $10/user/month (annual billing) or $20/user/month
- Multi-Channel Support
- Ticket Assignment
- Private Notes
- Team Inbox/Group
- Canned Responses
- Insights and Reporting
- Automation
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Clarion, Datsun, Gemvara, Veritrans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bornevia is web-based email, live chat, and social media customer service help desk software for growing teams.
Company Email
contact@bornevia.com
Contact No.
Company's Address
Ciputra World 1, DBS Bank Tower Lt.9, Jl.Prof Dr Satrio
Kav 3-5, Jakarta Selatan
Daerah Khusus Ibukota Jakarta
Indonesia
Bornevia Comparisons
Popular Bornevia Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Actionable content insights
- Adjust content assignments and functional permissions
- Admin answer drafting with version control
- Admin collaboration notes
- Advanced customization options
- Advanced moderation tools with content assignments
- Be notified about activity relevant to you
- Browse and create articles
- Browse content, post questions, answers and comments
- Code snippet sharing (with syntax highlighting)
- Collaborate with ther admins and moderators on answers
- Collaboration forms the best answers
- Control content and functional permissions
- Customize the look and feel of your user interface
- Default SEO functionality, can be modified by Admin users
- Document, video, and image responses
- Enable or disable community features including gamification
- Enterprise customers get access to a QA environment
- Feature specific content and members
- Import existing content and users
- Import/export content, users, and reports
- Insert your own analytics tools
- Integrate on a sub-directory or sub-domain
- Multilingual interface
- Private question management
- Q&A widgets on product pages to increase conversions
- Responsive design (mobile/tablet/computer)
- Revise queries and feedback to increase clarity
- Robust APIs available
- Scan for related content, subject experts, and queries
- Seamless user integration
- Seamless user integration (Single Sign-On)
- Standard and Advanced APIs
- Subscribe to topics and ask direct questions to subject matter experts
- Turn whatever ideas you have into a reality
- User group management (content access and permissions)
- Vote on the helpfulness and quality of answers
- Widget builders for your website and eCommerce product pages
Pricing Info
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Basic Plan – $49/month
- Answerbase Q&A Platform
- Interface Customization
- Moderation Tools
- Responsive Design
- Social Login Options
- Widget Builders
- Your Domain Name
Professional Plan – $149/month
Includes all Basic Plan features, plus:
- Content API
- Content Drafting
- Content Insights
- Schedule Content Reviews
- Team Collaboration
Business Plan – $399/month
Includes all Professional Plan features, plus:
- Access Controls
- Advanced API
- Group Management
- Phone Support
- Single Sign-On
Enterprise Plan – Get a quote
Includes all Business Plan features, plus:
- Custom Development
- Custom Single Sign-On
- Education and Training
- Managed Integration
- Managed Setup
Integrations
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
Company Email
info@answerbase.com
Contact No.
Company's Address
Carrer de Sants 125,
pral 1a Barcelona,
Catalunya 08028,
Spain
Answerbase Comparisons
Popular Answerbase Alternatives
The products examined on this page are only a small sample of our complete Customer Support Software category and you should remember that there could be better alternatives out there. If you would like to make sure you make the optimal decision for your company we definitely suggest that you try out more products first. You can also consider to consult our top 10 Customer Support Software list to find out which products are currently the best ones and leaders in the market.
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