Bomgar Remote Support

NOAWARDS
YET
Pricing:
Starting from $1,795
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Secure Remote Access
- Remote Desktop and Servers
- Help Desk Administration
- Collaboration Support
- Session Forensics
- Cloud Access Control
- Two-Factor Authentication
- Access Notification and Authorization
- Web and Mobile Consoles
- Access Extender
- Credentials Management
Pricing Info
Pricing Info
Bomgar offers 3 pricing plans:
Cloud – $1,995 per concurrent license, billed annually
- Advanced features for teams. The vendor handles the infrastructure.
Term Appliance – $1,795 per concurrent license, billed annually (does not include the cost of the appliance)
- Advanced features for teams. Deploy in your own data center or on-site.
Owned Appliance – One-time purchase (get a quote)
- Advanced features for teams. Deploy in your own data center or on-site.
Integrations
Integrations
Bomgar has pre-defined integration support for help desk ticketing systems. Additionally, the software interfaces with Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, FreshService, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunView ChangeGear, Symantec, SysAid, TOPdesk, and Zendesk.
Bomgar also integrates with credential managers such as HP ArcSight, Lieberman Software, ServiceNow, Splunk, and Thycotic. For more information regarding this service, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InterContinental Hotels Group, Williams-Sonoma, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.
Company Email
info@bomgar.com
Contact No.
Company's Address
578 Highland Colony Parkway
Paragon Centre, Suite 200
Ridgeland, Mississippi 39157
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Endpoints
- Advanced Device Identification
- Network Monitoring & Alerts
- Speed Test & Trace Route
- SNMP & TCP service monitoring
- Wi-Fi Access Point Integration
- External IP Host monitoring
- Additional Subnet Monitoring
- Device Response Time Monitoring & Statistics
- Remote Management & Troubleshooting
- IoT Integration
- Secure Remote Connection
- Multiple VLAN Support
- Remote Power Management
- Security Camera Integration
- Security Features
- Automated Device Attribute DiscoveryTeam Management
- Collaboration
- Team Alert Profiles
- Multi-client Account
- Two-Factor Authentication
- Custom Branding
- Easy Setup & Deployment
Pricing Info
Domotz offers the following basic and enterprise pricing packages:
Lite – €3/site/month
- Unlimited Endpoints
- Advanced Device Identification
- Monitoring & Alerts
- Speed Test & Trace Route
- Multiple VLAN Support
- Remote Power Management for PDUs and PoE Switches
- Automated Managed Switch port mapping
- IoT Integration
- Domotz Pro Mobile Apps
- Customer-Facing Mobile App
Advanced – €6/site/month
- All Lite Features
- Wi-Fi Access Point Advanced Monitoring
- Security Camera Advanced Integration
- Advanced Alerts
- Team Management (Multi-User Access)
- Collaboration (Network sharing to trusted users)
Premium – €19/site/month
- All Advanced features
- Device Response Time Monitoring
- Security Features (Perimeter network scans)
Integrations
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
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No Customer Support Software will be perfect enough to cover all the requirements of a company. Even though core features of Bomgar Remote Support and Domotz are important you should also carefully analyze the integrations provided by each app. In many cases you will already be using various kinds of B2B software in your company and it’s always wiser to choose apps that integrate well with one another. If you do that you will be able to guarantee a reliable exchange of data between your teams and services, which can really reduce time spent on migrating between one service and the other.
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