What is better BoldChat or TeamViewer? If you’re getting a tough time picking the right Customer Support Software product for your circumstances, we suggest that you do a comparison of the available software and see which service offers more positive aspects. For instance, here you can review BoldChat (overall score: 7.2; user rating: 100%) vs. TeamViewer (overall score: 8.4; user rating: N/A%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Working with a clear table to evaluate their features will significantly improve the chances of getting the appropriate product for your company. Pay attention to other aspects of the software such as ease-of-use, adaptability, scalability, and pricing plans.
We did our best to prepare reviews of all popular Customer Support Software products available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Both BoldChat and TeamViewer were reviewed by a group of reliable B2B experts who conducted a detailed analysis of all core aspects of every software. Their total rating was prepared using our unique SmartScore algorithm which calculates a separate partial score to every factor like: main functionalities, client support, mobile device support, security, customer satisfaction and media presence. We realize useful features are not the only aspect important to a company so we do our best to pay attention to all aspects of a service before calculating its final rating.
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