What is better BoldChat or LivePerson? If you wish for a reliable Customer Support Software product for your organization you must invest time and examine a wide range of options. It doesn’t have to be challenging, and can be as quick as matching their functions in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can find BoldChat’s overall score of 7.2 and compare it against LivePerson’s score of 8.8; or BoldChat’s user satisfaction level at 100% versus LivePerson’s 100% satisfaction score.
The evaluation will help you spot the strengths and weaknesses of each application, and choose which one fits you requirements better. On top of the robust features, the application that is easy to understand and use is always the better option.
We realize that not all people have the time to test dozens of various services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
In case you are still having doubts about which software will work best for your business it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular every service is and how large is its online presence. For instance BoldChat Twitter account has currently 2393 followers. At the same time LivePerson Twitter is followed by 9919 users.
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