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Compare Bluenose vs Ytel

What is better Bluenose or Ytel? A great way to choose the right Customer Support Software product for your firm is to match the solutions against each other. Here you can compare Bluenose and Ytel and see their capabilities compared thoroughly to help you decide on which one is the superior product.

Also, you can review their overall ratings, such as: overall score (Bluenose: 6.7 vs. Ytel: 8.7) and user satisfaction (Bluenose: 96% vs. Ytel: 95%). Check their varying features and similarities and discover which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your company outgrow the app in the next couple of years?

We did our best to review all popular Customer Support Software solutions offered out there, but among them these three caught our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security

Pricing Info

Pricing available by quote only. Contact Bluenose directly for more pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Extole, BlueJean, Appcelerator, LiveRamp

Integrations

Bluenose supports integrations with the following business systems and applications:

  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.

Company Email

info@bluenose.com

Contact No.

Company's Address

Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

When you pick a solution that you are sure will work best for your business you shouldn’t just pay attention to what experts have to say about it. Very often individual experience with the software may be different, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you an immediate impression of how real users of Bluenose and Ytel evaluate their contact with the service. Our algorithm is based on advanced analysis of product mentions on other websites, social networks and blogs, so you are going to obtain a full and credible landscape of what other clients think about every app. In this example Bluenose has a total satisfaction rating at 96% while for Ytel 95% of users claim they had an enjoyable experience with it.

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