What is better Bluenose or Helpshift? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Bluenose attained 6.7 points, while Helpshift earned 8.9 points. Meanwhile, for user satisfaction, Bluenose scored 96%, while Helpshift scored 89%.
Information regarding their functions, tools, supported platforms, customer support, plus more are provided below to provide you with a more versatile review. Keep in mind to get only the tools your company needs so you don’t waste money for features that you won’t be using.
In case you you need to quickly find the optimal according to our review team we suggest you check out these services: .
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
If you are still having second thoughts about which solution will perform best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given product is and how extensive is its online presence. For instance, in case of Facebook Bluenose has 309 likes on their official profile while Helpshift profile is liked by 6796 users.
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