What is better Birdeye or Tremendous? It’s a good idea to use our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your company. For overall product quality, Birdeye received 9.0 points, while Tremendous earned 8.9 points. At the same time, for user satisfaction, Birdeye scored 97%, while Tremendous scored 97%.
Information regarding their functions, tools, supported platforms, customer service, plus more are given below to help you get a more correct assessment. Keep in mind to choose only the features your company needs to avoid wasting resources for functions that you won’t be using.
We realize that not all businesses have the time to try out dozens of different services, so we created a list of suggestions that you may find useful. Our top choices for the Reputation Management Software category are: Yotpo, Qualtrics CX, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
It may not always be sufficient to simply compare Birdeye and Tremendous against one another. Although specific functionalities, pricing and customer reviews are all important and should be considered when making a final decision, you should also check out the recognition and awards won by each service. Very often a less dominant service may turn out to be an amazing choice that was distinguished with industry awards such as our Great User Experience Award which proves that regardless of limited market presence it’s a worthy rival to the software that rule the market.
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