What is better Birdeye or ThoughtBuzz? A great way to choose the right Customer Experience Management Software product for your business is to match the solutions against each other. Here you can compare Birdeye and ThoughtBuzz and see their features compared thoroughly to help you decide on which one is the better product.
Likewise, you can examine their overall ratings, such as: overall score (Birdeye: 9.0 vs. ThoughtBuzz: 6.3) and user satisfaction (Birdeye: 97% vs. ThoughtBuzz: 100%). Check their varying features and similarities and see which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
People who don't have much time or would like to get a Reputation Management Software advice from our team might want to examine these top choices for the current year: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Almost as important as useful features and customer support level are pricing packages offered by Birdeye and ThoughtBuzz. Even though pricing should not be the only element it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be adjusted to your team size and painlessly scaled up every time your team develops. Be sure that you don’t opt for packages that have complex tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and offers a solid overview of what it feels like to work with Birdeye and ThoughtBuzz.
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