What is better Birdeye or Salesmachine? We are here to improve the process of reviewing Customer Experience Management Software products for you. In particular, on this page you can verify the overall performance of Birdeye (9.0) and contrast it with the overall performance of Salesmachine (7.5). You can also match their overall user satisfaction rating: Birdeye (97%) vs. Salesmachine (N/A%).
Likewise, you can read their functions carefully to determine which product can better address your company’s needs. Generally, any business solution has to let you to comfortably see the big picture, all the while giving you quick access to the details.
Currently, the leading solutions in our Reputation Management Software category are: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
Both Birdeye and Salesmachine were tested by a group of reliable B2B experts who carried out a full analysis of all crucial aspects of each app. Their ultimate score was prepared with unique SmartScore algorithm which gives an individual partial score to every factor including: main features, client support, mobile device support, security, client satisfaction as well as market presence. We are aware that useful features are not the only thing crucial to a business so we make sure we pay attention to all facets of a software prior to calculating its final rating.
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