What is better Birdeye or Lithium? Selecting the most appropriate Customer Experience Management Software for your organization is hard with so many functions, choices, and offers to check. But, using our review platform will make it possible for you to streamline the necessary steps by showing all main solutions in a single location.
For instance, you can compare Birdeye and Lithium for their tools and overall scores, in this case, 9.0 and 8.8, respectively. Similarly, you can check which product has superior general user satisfaction rating: 97% (Birdeye) and 98% (Lithium) to find out which software is better for your business. Don’t just pick the solution with the most attractive price, but the software that offers the most cost-effective value.
Our experts made sure to review all popular Reputation Management Software products that you can find on the market, but among them these three deserved our special attention: Hootsuite, Yotpo, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Almost as important as functionalities and user support quality are pricing plans made available by Birdeye and Lithium. Even though cost should not be the sole factor it’s surely an important thing to think about. You should look for a flexible pricing package that can be matched with your team size and painlessly scaled up if your company grows. Make sure you don’t pick pricing plans that have extra tools that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can usually count on special pricing. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and provides you with a solid overview of what it feels like to work with Birdeye and Lithium.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
