What is better Birdeye or IdSurvey? Different businesses demand different types of Survey Tools. To learn which solution meets your needs, consider assessing various options feature by feature along with their conditions and prices. Likewise, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Birdeye (9.0) vs. IdSurvey (8.0) for total quality and efficiency; Birdeye (97%) vs. IdSurvey ( 92%) for user satisfaction rating. Analyze their strong and weaker points and see which software is a better option for your company. An effective, simple tactic is to write the advantages and disadvantages of both services side by side and find out which solution is better.
If you want to quickly decide on the top Reputation Management Software according to our experts we suggest you try out these services: Qualtrics CX, Hootsuite, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
CATI licenses based on concurrent number of agents, CAWI and CAPI based on completes. IdSurvey offers quote-based enterprise pricing plans available upon request.
When you test various Survey Tools services you shouldn’t only look at their list of features and offered pricing packages. Pay attention to the fact that the software should be matching your standards and company so the more flexible their offer the better. Learn what platforms are supported by Birdeye and IdSurvey and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this may be a key element for many businesses.
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