What is better Birdeye or Google Forms? You can use our scoring system to give you a general idea which Survey Tools product is will work better for your business. For overall product quality, Birdeye earned 9.0 points, while Google Forms received 8.9 points. Meanwhile, for user satisfaction, Birdeye scored 97%, while Google Forms scored 92%.
Specifics of their features, tools, supported platforms, customer support, plus more are provided below to help you get a more accurate review. Remember to choose only the tools your company needs so as not to waste resources for features which are redundant.
Our team put a lot of effort to review all popular Reputation Management Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Google Forms integrates with G Suite applications such as Google Sheets and Google Docs, along with a wide variety of apps from the G Suite Marketplace, including:
DataScope
Quilgo
formLimiter
Choice Eliminator
Booking Calendar
Certify’em
QR Code Maker
Advanced Summary
AppSheet
PerformFlow
Pictographr
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNESCO, University of Michigan, RR Donnelley
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free cloud-based platform with built-in customizable templates for surveys, forms, and quizzes. Export functions, response validation, and automatic response summaries ensure efficient response management for a wide variety of forms.
Both Birdeye and Google Forms were evaluated by a panel of reliable B2B experts who carried out a thorough analysis of all important elements of every app. Their total rating was prepared using our unique SmartScore algorithm that calculates a separate partial score to every element such as: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect important to a company so we do our best to pay attention to all facets of a solution before giving it a final rating.
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