What is better Birdeye or Giosg? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Birdeye earned 9.0 points, while Giosg earned 8.4 points. Meanwhile, for user satisfaction, Birdeye scored 97%, while Giosg scored 82%.
Specifics of their functions, tools, supported platforms, customer service, and more are provided below to help you get a more precise review. Remember to get only the features your business requires to avoid wasting resources for functions that are unnecessary.
We did our best to review all popular Reputation Management Software services available on the market, but among them these three deserved our special attention: Hootsuite, Yotpo, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Support Software will be perfect enough to solve all the needs of a company. While key functionalities of Birdeye and Giosg should matter you should also thoroughly analyze the integrations provided by a given service. Quote frequently your team will already be working with other types of B2B software in your company and it’s always better to opt for solutions that integrate well with each other. That way you can guarantee a reliable exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one product and the other.
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