Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intent Recognition
- Sentiment Analysis
- Agent Handover
- Multilingual Support and Language Detection
- Visual Flow Builder
- Audit Trails
Pricing Info
Enterprise Bot enterprise pricing details are available only upon request. Kindly contact the vendor via email to learn more about their pricing information.
Integrations
Enterprise Bot integrates with the following enterprise solutions:
- Guidewire
- Genesys Chat
- Salesforce
- SAP
- ServiceNow
- UI Path
- Outlook
- Workday
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AfterPay, Generali (Switzerland and France), SIX Payment Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Enterprise Bot offers AI-powered chatbot, email bot, and voice bot to help businesses deliver better customer service.
Company Email
sales@enterprisebot.org
Company's Address
Enterprise Bot
Baarerstrasse 135, Zug 6300
Switzerland
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No Customer Experience Management Software will be perfect enough to cater to all the needs of a specific team. Though key features of Birdeye and Enterprise Bot should matter you should also carefully explore the integrations offered by every solution. Very often your team will already be working with some other SaaS software in your company and it’s much wiser to choose software that integrate well with one another. If you do that you will be able to be certain of a smooth transfer of information between your teams and software used, which can considerably reduce time spent on migrating between one solution and the next.
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