What is better Birdeye or Caliber? To ensure that you acquire the most useful and productive Reputation Management Software for your company, you should compare products available on the market. For example, here it is possible to match Birdeye’s overall score of 9.0 against Caliber’s score of 8.0. You may also examine their general user satisfaction: Birdeye (97%) vs. Caliber (100%).
In addition, you can evaluate their good and bad points feature by feature, including their offered terms and prices. By comparing products you are improving your chances to pick the best software for your needs. It goes without saying you have to know your unique needs to realize which software addresses those needs.
Our experts made sure to prepare reviews of all popular Reputation Management Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Caliber offers three different enterprise pricing plans to meet the varying needs of businesses that are just starting out on their corporate reputation management and those who have more advanced requirements. Check out more details below.
Platform Only – €500/month
1 User License
15 key corporate reputation & brand metrics
Real-time monitoring of your own company
Month-to-month score validity
Ability to view data-cuts online
Data download options (Excel or visual formats)
24/7 access to an online dashboard
Free demo webinar
Ability to track additional countries and companies
€250/additional company/month
Platform and People – €1,500/month
Includes all features in the Platform Only package
Multiple user licenses
Monitoring of one additional company (competitor or benchmark)
A boosted sample that allows week-to-week score validity
Annual workshop for results interpretation & planning in each country monitored
Optional monthly PowerPoint data reports
Free face-to-face interface demo & usage training
Access to Caliber’s ad-hoc advisory support (hourly fees)
Both Birdeye and Caliber were reviewed by a team of reliable SaaS experts who carried out a detailed study of all core elements of every solution. Their final score was prepared using our unique SmartScore algorithm that provides a separate partial score to each factor like: main features, customer support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only thing essential to a business so we make sure we pay attention to all facets of a solution prior to giving it a final rating.
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