What is better Birdeye or Amity? Specific businesses require different types of Customer Experience Management Software. To understand well which solution suits you, think about reviewing various solutions feature by feature along with their conditions and pricing. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Birdeye (9.0) vs. Amity (8.2) for all round quality and usefulness; Birdeye (97%) vs. Amity (N/A%) for user satisfaction rating. Analyze their strong and weaker points and see which software is a better choice for your company. A simple, practical way is to note down the pros and cons of both solutions side by side and check which solution comes on top.
We are aware that not all people have enough time to scrutinize a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Reputation Management Software category are: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
You shouldn’t expect only a wide set of features and flexible pricing packages from a credible Customer Experience Management Software. Almost as essential as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Birdeye or Amity, or you run into a problem, or maybe you’ll need to request a specific change or feature useful to your team you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to benefit from individual training or at the very least a knowledge base you can use.
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