What is better BigID or Freshservice? Getting the best IT Asset Management Software product is all about assessing various solutions and determining the top application for your specific needs. Our unique algorythm gives you an instant look at the general rating of BigID and Freshservice. For overall quality and performance, BigID scored 8.7, while Freshservice scored 9.4. On the other hand, for user satisfaction, BigID earned 97%, while Freshservice earned 97%.
Below you can also check their functions, terms, plans, etc. to find out which program will be more appropriate for your situation. An important aspect to assess is whether the app lets you to toggle on/off restrictions on various types of users to limit the exposure of any critical business data.
In the event you want to quickly decide on the best Data Analytics Software according to our experts we suggest you examine the following solutions: IBM Business Analytics, Apache Hadoop, Apache Spark.
Deploying BigID is easy as it integrates with popular business apps and cloud-based software. Integrations include:
Office 360
Zendesk
Slack
Salesforce
Gmail
Workday
Sharepoint
Netsuite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Airlines, American Express, The Home Depot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A modern data intelligence platform that enables enterprises to discover, manage, and protect data critical to their business. Powered by machine learning, the software allows for more efficient, consistent, and scalable data governance across any data in the cloud or data centers. It makes it possible for companies to know their data and take action for protection, privacy, and perspective.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Almost as essential as functionalities and user support quality are pricing options offered by BigID and Freshservice. Even though pricing should not be the sole factor it’s definitely a significant thing to consider. You should look for a flexible pricing plan that can be matched with your company size and painlessly scaled up if your company develops. Make sure you don’t choose packages that have advanced functionalities that you won’t find a use for and always try to contact with the vendor directly because big companies can usually count on more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and offers a reliable overview of what it’s like to work with BigID and Freshservice.
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