What is better Banckle Live Chat or Engage? When you need an efficient Customer Support Software product for your business you must make time to assess a wide range of solutions. It doesn’t have to be challenging, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can check Banckle Live Chat’s overall score of 6.5 and compare it against Engage’s score of 7.6; or Banckle Live Chat’s user satisfaction level at 94% versus Engage’s 99% satisfaction score.
The contrast can help you spot the pros and cons of each program, and decide which one fits you requirements better. On top of the rich features, the software that is easy to understand and use is always the better product.
If you have to quickly decide on the best Customer Support Software according to our experts we suggest you check out the following services: Freshdesk, Zendesk, Freshdesk Omni.
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
Both Banckle Live Chat and Engage were evaluated by a group of independent B2B experts who prepared a thorough analysis of all core aspects of each service. Their total score was calculated using our unique SmartScore system that calculates a separate partial score to every factor including: main functionalities, customer support, mobile device support, security, user satisfaction as well as market presence. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all aspects of a service before calculating its final score.
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