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Compare babelforce vs The m-Power Development Platform

What is better babelforce or The m-Power Development Platform? With various features, pricing, details, and more to compare, determining the best Rapid Application Development Software - RAD for your organization is hard. However making use of our system, it's easy to match the characteristics of babelforce and The m-Power Development Platform as well as their general rating, respectively as: 6.0 and 6.8 for overall score and N/A% and 77% for user satisfaction.

You can also compare them feature by feature and see which application is a better fit for your enterprise. Don’t forget to use a demo first prior to getting a plan to get a firsthand experience how the solution works in practical situations.

We know that not all businesses have enough time to examine a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Rapid Application Development Software - RAD category are: Microsoft PowerApps, Google App Maker, GitHub.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Create any Communication Solutions
  • Cloud-Based Contact Center
  • Outbound Calls
  • SIP Softphone
  • Business Process Logic
  • Skills-Based Call Routing
  • Multilingual CallRoutng
  • Intelligent Queueing System
  • IVR Systems
  • Call Center Scheduling
  • Cloud-Based Data Integration
  • REST API
  • Real-Time Notifications
  • Helpdesk and CRM Integrations
  • Call Center Reporting and Analytics
  • Automatic 2-Way SMS Service
  • PremumVoIP Calls
  • International Numbers
  • Call Recording and PCI Compliance

Pricing Info

babelforce offers three SMB and enterprise pricing plans for users to choose. All the plans are available on a monthly subsciption basis, and the pricing varies depending on the features you want to include. Here are the details of each plan:

babelForYou

  • $29/User/Mo.
  • Automate call and messaging processes across your favorite tools: your helpdesk, your CRM and your own systems … and any API.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Fax-to-email, to ticket, to task
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Real-time dashboard for inbound and outbound interactions
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelFlex

  • $49/User/Mo.
  • Access to advanced capabilities and more control of infrastructure like recordings. This account also increases resources to cater for larger teams and even more automation.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelEnterprise

  • $49/User/Mo.
  • Need to add global deployment or specific territories? Need to satisfy compliance and security requirements? Want to keep all your data out of the cloud – hybrid cloud/private? Or need to scale massively? Want to integrate into your platform?
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Use own storage and/or keep recordings for longer periods
  • Meta data and recording control for special purposes: contract closure, financial services compliance
  • PCI compliant call recording
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Multile terrritory deployment: APAC, EU/EMEA, USA, LATAM
  • Dedicated availability SLAs
  • Hybrid deployment (some data and services in private hosting)
  • Virtual private network – segregated services
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Use speech recognition together with other automation: IVR and SMS
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Use your existing PBX or ACD with SIP trunking
  • Add multiple SIP channels per user (for multi-device unified communications use cases)
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

For more information about babelforce’s enterprise pricing plan or if you want to request a quote for a more flexible package/plan that suits your business and integration needs, please contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Remix, SAPOTECH, Jobbers

Integrations

babelforce supports integration with the following popular CRM, helpdesk, and business tools:

  • Zendesk
  • ZOHO Desk
  • Freshdesk
  • ZOHO CRM
  • Salesforce
  • Sugar CRM
  • BPM Online
  • LnkedIn
  • bmc
  • HunSpot CRM
  • Pipedrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful and flexible communications automation and global integration platform which helps businesses and companies build different types of cloud-based call center or contact center solutions that they can integrate with their business tools and processes to improve customer interactions and experiences.

Company Email

support@babelforce.com

Contact No.

Company's Address

babelforce
Straße der Pariser Kommune 12-16
Berlin, Germany 10243

NOAWARDS
YET

SmartScore™

OUR SCORE 6.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $1,500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Future-architecture
  • Open Template technology (OTT)
  • Prebuilt templates
  • Friendly licensing
  • Instant mobility
  • Data Explorer
  • Financial reporting
  • Executive dashboard

Pricing Info

The m-Power Development Platform enterprise pricing structure offers a wide variety of licensing options. The pricing varies depending on the hosting type, application distribution, license type, and the number of users. Cloud-based plans start at $1,500/month. Contact the vendor to get your custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Medline, Farner-Bocken Company, Kolcraft

Integrations

The m-Power Development Platform integrates with the following applications:

  • Splice Machine
  • Oracle Databases
  • Windows Server System
  • Google Code
  • MySQL
  • PostgreSQL

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise web applications development software for developers, business analysts, IT leaders, and end users.

Company Email

sales@mrc-productivity.com

Contact No.

Company's Address

mrc
2001 Midwest Road, Suite 310
Oak Brook, IL 60523
USA

TeamDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard pages
  • Data management and collection
  • Different templates to choose
  • Document management
  • E-mail notifications
  • Online database
  • Pay-as-you-go service
  • Unlimited customer support
  • Unlimited records
  • Unlimited storage space
  • Views and reports
  • Workflow rules

Pricing Info

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ecco Safety Group, Acculink, Argensun S.A., Axon Consultancy Limited

Integrations

TeamDesk supports API interface, so it may be integrated with any system, supporting API.

TeamDesk also supports email interface, so it may retrieve and parse email notifications generated by other systems, providing an additional way of integration if API is not suitable. Furthermore, the SMS sending functionality can be integrated via Call-URL workflow action.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online database software that lets teams easily design web-based database applications or use predefined solutions to manage business information.

Company Email

info@foresoft.net

Contact No.

Company's Address

ForeSoft Corporation,
1644 RFD, Long Grove,
IL 60047, USA

The services examined on this page are merely a small part of our entire Rapid Application Development Software - RAD category and you should remember that there may be more reliable options out there. If you would like to ensure you make the best possible choice for your business we definitely urge you to compare more apps first. You may also want to study our top 10 Rapid Application Development Software - RAD ranking to see which software are in the current year the highest-ranking ones and leaders in the market.

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