Sinch
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket management
- Collaboration rules
- Business rules
- Self-service portal for customers
- Reports
- Groups
- Track requests
- Ticket fields
- Contact forms
- Knowledge base
- Tab ticketing system
- Agent signature
- Search pages
- Batch updates
- Ticket field reports
- Developer API
- Unlimited inbox
- Multilingual
- Mobile Apps
Pricing Info
Pricing Info
AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.
AzureDesk Plus – $16/user per month or $12/user per month (billed annually)
- Unlimited email addresses
- Unlimited agents
- Collaboration Features
- Business Rules
- Self Service Portal for Customers
- Reports
- Groups
- Track Request
- Apps Integration
- Ticket Fields
- Submit Request/Contact Form page
- Knowledge Base
- Tab Ticketing System
- Agent Signature
- Search Page
- Batch Update
- Ticket Fields Reports
Integrations
Integrations
AzureDesk offers seamless integrations with third-party systems such as:
- JIRA
- Slack
- Smooch.io
- Zendesk
- Asana
- Olark
- Freshbooks
- Chargedesk
- Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
AzureDesk Comparisons
Popular AzureDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- HD quality VoIP calling
- Phone number verification
- Video calling
- SMS solutions
- Number masking
Pricing Info
Sinch SMB and enterprise pricing for different services across its platform are as follows:
Voice Services
App to App Calling
- 0-2500 minutes/month = Free
- Over 2500 minutes/month = $0.002/minute
App to Phone Calling
- Landline = $0.01/minute
- Mobile = $0.01/minute; with varied outbound mobile rates per network
Phone to Phone Calling
- Inbound = $0.004/minute
- Outbound = $0.01/minute
- Numbers = $0.80/month
SIP Connectivity
- Connection = $0.0025/minute
- More than 250,000 minutes per month = By quote
Verification Services
SMS = $0.0064 /sms
Flash Call = $0.0023 /flash attempt
Voice = $0.01 /min
More than 250,000 verification attempts per month = By quote
Video Pricing
0-2500 minutes/month = Free
More than 2500 minutes/month = $0.003
More than 250,000 minutes/month = By quote
Integrations
There is no information available about the specific applications that Sinch integrates with.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tango, Truecaller, Uber, Booking.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted, mobile communications platform that offers Voice, Verification, Video, SMS, and Instant Messaging solutions for app integration.
Company Email
Company's Address
Sinch
600 California St.
San Francisco, CA 94108
USA
Sinch Comparisons
Popular Sinch Alternatives
Both AzureDesk and Sinch were tested by a group of reliable B2B experts who carried out a full study of all key elements of every app. Their total score was calculated using our unique SmartScore model that provides an individual partial score to each factor including: main features, customer support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect essential to a business so we make sure we pay attention to all aspects of a product before calculating its final score.
Page last modified