What is better Avatar Dialler or VCC Live? When you compare Avatar Dialler and VCC Live, it is possible to see which Customer Support Software product is the better choice. This means that your business will be able to choose most productive and useful software. You can check the details, like available tools, prices, plans offered by each vendor, offer terms, etc.
We also let you evaluate their all round scores to know which one seems to be more suitable. Avatar Dialler has 8.0 points for overall quality and 100% rating for user satisfaction; while VCC Live has 8.4 points for overall quality and 98% for user satisfaction. You can also check which vendor is more dependable by sending an an email question to both vendors and find out which company replies sooner.
We did our best to review all popular Call Center Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Almost as important as features and client support quality are pricing plans made available by Avatar Dialler and VCC Live. Although price should not be a deciding factor it’s definitely a significant thing to think about. You should count on a flexible pricing plan that can be matched with your company size and effortlessly scaled up every time your business develops. Make sure you don’t select pricing plans that include additional functionalities that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can often benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time working with it. It’s a useful experience that doesn’t need you to spend any money and gives you a solid overview of what it’s like to work with Avatar Dialler and VCC Live.
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