Avatar Dialler
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Web Screen
- Script Display
- Auto-Dial Campaign
- Easy Transfer of Calls
- Multiple Campaigns
- Custom Web Page
- Start Campaign with IVR
- Broadcast with Pre-Recorded Message
- Music On-Hold
- Drop Call To Voicemail
- Local Caller ID
- ACD Queues
- Inbound and Outbound Calls
- Control Over Recording
- Control Over Dialing
- Schedule To Callback
- Call Duration
- Call Disposition
- Unlimited Alternative Numbers
- Login From Anywhere
- Customizable information of calls
- AMD Calls
- DNC Activations
- Third Party Conferencing
- Queue Prioritization
- Time ZOne restritioon
- Multiple Lead List
- Real Time Reports
- Agent Restriction
- Agent Conversation
- Pause Code
- Select Call from Queue
- Time-Clock Application
- Web-Based Administration
- Change Agent Queue
- Agent Status Bar
- Agent Web Screen
- Internal Chat
- Admin Web in multiple languages
- Internet Chat
- Agent Web in Multilingual Languages
Pricing Info
Pricing Info
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
Integrations
Integrations
Avatar Dialler integrates with the following business systems and applications:
- 3cx
- Eyebeam
- Zoiper
- X-lite
- Zendesk
- Salesforce
- Teamsupport
- Insightly
- Pipedrive
- Vtiger
- Zoho
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smartchoice, LinkPro Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AvatarDialler is a call centre automated dialler technology that’s faster and smarter than any other dialer.
Company Email
Contact No.
Company's Address
83 Ducie St
M1 2JQ Manchester
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced search capability
- Knowledge is stored in one central place
- Easy to use content creation tool
- Multilanguage support
- Agents can interact with knowledge articles
- Advanced reporting & analytics
- Troubleshooting
- Integrated E-learning
- Workflow and approval for articles
- Decision tree creation tool
- Inter-agent chat
Pricing Info
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
USU Knowledge Management integrates with the following business systems and applications:
- ServiceNow
- Salesforce
- Genesys
- NICE inContact
- Slack
- Zendesk
- SAP
- Microsoft Dynamics NAV
- BMC
- Sharepoint
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Company Email
info@usu.com
Contact No.
Company's Address
USU GmbH | Unymira
c/o Aspera, 119 Braintree St #602
Boston, MA 02134
USA
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You should note that while both Avatar Dialler and Unymira Knowledge Center may have a top quality range of features each solution might be aimed at a different business size. If you are comparing features you may want to pay attention to a business size they are catering to. Some elements could scale up well for large enterprises but if you run a small or mid-sized business it’s often better to avoid paying for complex functionalities that you might never actually use.
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