What is better Atlassian Confluence or Freshservice? With various functionalities, pricing, conditions, and more to check, finding the right Customer Support Software for your company is challenging. Nevertheless making use of our system, it's easy to match the functions of Atlassian Confluence and Freshservice including their general score, respectively as: 9.1 and 9.4 for overall score and 98% and 97% for user satisfaction.
You can also compare them feature by feature check out which program is a more suitable fit for your business. Don’t forget to ask for a free trial first before getting a plan to get a firsthand experience how the solution can help you in practical situations.
Right now, the best solutions in our Collaboration Software category are: Wrike, monday.com, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
If you compare various Customer Support Software apps you shouldn’t simply explore their features list and provided pricing plans. Keep in mind the service must be meeting your standards and company so the more flexible their offer the better. Explore what systems are supported by Atlassian Confluence and Freshservice and make sure you will get mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, because this might be a key element for many businesses.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
