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Compare Atera vs Uptrends

What is better Atera or Uptrends? It’s easy to our scoring system to provide you with a general idea which Network Management Software product is will work better for your business. For overall product quality, Atera earned 9.0 points, while Uptrends earned 8.6 points. Meanwhile, for user satisfaction, Atera scored 100%, while Uptrends scored 90%.

Specifics of their unique elements, tools, supported platforms, customer service, and more are available below to help you get a more accurate assessment. Don’t forget to purchase only the functions that you need so as not to waste resources for features that you won’t be using.

In the event you have to quickly find the best IT Service Management Software according to our review team we suggest you try out the following solutions: Zendesk, LiveAgent, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $14.17

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Location-Based Insights
  • Monitoring Checkpoints
  • Measure Minute Details
  • Fluent in Many Protocols
  • Synthetic or Real Browser Monitoring
  • Transaction Recorder
  • Real User Monitoring
  • Access Robust Amount of Information at a Glance
  • Error Snapshots
  • Email Dashboard Reports Automatically
  • Simple Data Export
  • Keep Records of Synthetic Website Monitoring Data
  • Support Team
  • Double-Check Errors
  • Customizable Alert Definitions
  • Escalation Level
  • Schedule Maintenance
  • Off-Duty Schedules
  • Operators/Operator Groups
  • Unique Dashboard Reports
  • Customizable Dashboards

 

Pricing Info

Uptrends offers several SMB and enterprise pricing plans for all users to choose from. The plans are available on monthly and annual subcriptions. In addition, you can add real user monitoring to any plan you wish to purchase wherein you have to pay for an amount dpending on the page views you generate each month. Give the details a look, and select the best plan for your team:

Basic Website Monitoring

Starter

  • $14.17/mo. – Billed Monthly
  • $11.33/mo, – Billed Yearly
  • 10 Basic Monitors – 1-60 min. Check interval, Checkpoint selection: world
  • Real User Monitoring – Max. 1 RUM website. View add-on pricing
  • 1 Operator
  • Simple Dashboards – Public Status Page
  • 60 Message Credits – SMS alerts
  • Email support – Credit card & Paypal

Premium

  • $40.67/mo. – Billed Monthly
  • $32.54/mo, – Billed Yearly
  • 250 Basic Monitors – 1-60 min. Check interval, Checkpoint selection: regions
  • Real User Monitoring – Max. 10 RUM website. View add-on pricing
  • 50 Operators – Multi-user login
  • Simple Dashboards – Public Status Page
  • 240 Message Credits – SMS and/or phone (voice) alerts
  • Email support – Credit card & Paypal

Professional

  • $198.26/mo. – Billed Monthly
  • $158.61/mo, – Billed Yearly
  • 50 Basic Monitors – 1-60 min. Check interval, Checkpoint selection: regions. Buy extra monitors
  • Real User Monitoring – Max. 10 RUM website. View add-on pricing.
  • 7  Operators – Multi-user login
  • Advanced Dashboards
    • Public Status Page
    • Custom Dashboards
    • Dashboard Scheduling
  • 600 Message Credits – SMS and/or phone (voice) alerts
  • Email support – Credit card, Paypal & Invoice

Advanced Website Monitoring

Business

  • $33.92/mo. – Billed Monthly
  • $27.14/mo. – Billed Yearly
  • Compose it yourself –  1-60 min. Check interval, Checkpoint selection: individual. Buy extra monitors
  • Multi Browser Monitoring – 5-60 min. check interval
    • Waterfall Reports
    • Third Party Content
    • Mobile Web Monitoring
  • Transactions – 5-60 min. Check interval
  • Real User Monitoring -Unlimited RUM websites. View add-on pricing
  • Unlimited Operators – Multi-user login, Co-branding
  • Advanced Dashboards
    • Public Status Page
    • Custom Dashboards
    • Dashboard Scheduling
    • Dashboard Sharing
  • 600 Message Credits – SMS and/or phone (voice) alerts
  • Email support – Credit card, Paypal & Invoice

Enterprise

  • $61.37/mo. – Billed Monthly
  • $49.10/mo. – Billed Yearly
  • Compose it yourself –  1-60 min. Check interval, Checkpoint selection: individual. Buy extra monitors
  • Multi Browser Monitoring – 5-60 min. check interval
    • Waterfall Reports
    • Third Party Content
    • Mobile Web Monitoring
  • Transactions – 5-60 min. Check interval, Transaction Screenshots, Waterfall Steps
  • Real User Monitoring -Unlimited RUM websites. View add-on pricing
  • Unlimited Operators – Multi-user login, Co-branding, Sub accounts
  • Advanced Dashboards
    • Public Status Page
    • Custom Dashboards
    • Dashboard Scheduling
    • Dashboard Sharing
  • 1200 Message Credits – SMS and/or phone (voice) alerts
  • Email support – Credit card, Paypal & Invoice

Add Real User Monitoring To Your Plan

Real User Monitoring can be added to every plan for an additional fee. You pay for the amount of page views.

  • 100,000 page views/mo. – $6.18/mo.
  • 250,000 – $12.88
  • 500,000 – $25.75
  • 750,000 – $34.77
  • 1 million – $46.35
  • 1,5 million – $61.80
  • 2 million – $82.40
  • 3 million – $108.15
  • 4 million – $144.20
  • 5 million – $154.50

Please contact Uptrends’ sales team if you need to manage more than  5 million page views each month and request for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zendesk, Coca-Cola, NASA

Integrations

Uptrends has an integration feature that allows users to receive alerts from Uptrends within a third-party application. Some of the applications that can be integrated with the solution are as follows:

  • Slack
  • PageDuty
  • StatusHub

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete and reliable website monitoring tool which utilizes 179 monitoring checkpoints across the world to aid teams in tracking the uptime, performance, and functionality of their websites, APIs, servers, web applications, and services globally.

Company Email

Contact No.

Company's Address

Uptrends
1800 NW Corporate Blvd. Suite 202
Boca Raton, FL 33431

When you compare different Network Management Software apps you shouldn’t only explore their features list and provided pricing packages. Pay attention to the fact that the solution must be matching your work processes and company so the more flexible their offer the better. Learn which systems are supported by Atera and Uptrends and be certain you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and geographies are supported, because this might be a key element for many firms.

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