What is better Asterisk or CloudTalk? If you’re having a difficult time picking the right Business Phone Systems product for your needs, it’s a good idea to do a comparison of the available software and determine which solution offers more positive aspects. For instance, here you can review Asterisk (overall score: 8.5; user rating: 97%) vs. CloudTalk (overall score: 8.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Using a clear table to evaluate their features will significantly improve the likelihood of obtaining the right product for your company. Look closely at other areas of the software like intuitiveness, flexibility, scalability, and pricing terms.
At this time, the most significant services in our Business Phone Systems category are: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
Asterisk integrates with the following business systems and applications:
Tenfold
Bpm online CRM
Apptivo CRM
AmoCRM
InfoFlo
Vtiger CRM
SysAid
Oreka TR
Atmos
AuguTech
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
the Ounce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You should note that even though both Asterisk and CloudTalk may provide an excellent array of features every software might be designed for a different company size. If you are studying different apps you should pay attention to a company type they are catering to. Certain features may scale up well for huge enterprises but if you own a small or mid-sized company it’s often better to stay away from paying for complex functionalities that you may never use.
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