Aspect Workforce Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-service staff scheduling
- Agents/supervisor self-service
- Employee Scheduling
- Shift Templates
- Workforce Mobile Support
- Custom Schedule Reports
- Staff Resource Forecasting
- Unlimited “What-If” Scenarios
- Multi-Channel Communication
- Multi-Channel Simulator
- Mobile Workforce Control
- Adherence Monitoring
- Workforce Analytics
- Historical Pattern Updates
- Strategic Planning
- Web-Based GUI Access
Pricing Info
Pricing Info
Aspect Workforce Management’s enterprise pricing is available only upon request. Please get in touch with the company’s sales department for details, and ask for a quote.
Integrations
Integrations
Aspect Workforce Management supports integrations with Bright Pattern, a cloud-based multi-channel call center software; and Aspect Zipwire, a contact center app.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asurion, VIPDesk, ResourceOne
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An employee management and staff resourcing solution for contact centers with self-service agent scheduling and staff resource forecasting capabilities.
Company Email
Contact No.
Company's Address
2325 East Camelback Road,
Suite 700 Phoenix, AZ 85016
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- User friendly interface
- Facial recognition
- Selfie recognition
- Time tracking
- Attendance
- Scheduling
- Analytics
- HR Information System
- Multiple worksites
- Android and iOS apps
- TeamClock and #MyClock
- Automatic notifications
- HR Directory
- Keyring (Asset Management)
- Multi Insert Tool
Pricing Info
PayrollHero offers both SMB and enterprise pricing plans to meet the needs of different clients. These are the details:
Small business – $3.5/user/month + $100 implementation fee (one-time)
- Selfie clocks
- Facebook sharing of selfies
- Flex Schedules
- Worksites
- Attendance report
- iOS/ Android/Chrome applications
- Mass import from spreadsheet
Enterprise – $4.5/user/month + $500 implementation fee (one-time)
- All features from the Small Business Plan
- Selfie verification
- Customizable scheduling (including multiple schedules in one day)
- Attendance resolution
- Email templates and notifications
- Analytics
- Smart counts (Graces, Company average)
- Shifts
- Schedule templates
- Separation codes
- Time Zone per employee
- “Flagged” tab on employee
- Flag Wall
- Leave Application
Annual subscriptions are also available, in which case the company gets a free-of-cost 13th month.
Integrations
The company is currently preparing integrations to various popular business systems and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Subway Philippines, The Coffee Bean and Tea Leaf Philippines, Zendesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Single system to effectively track time, attendance, scheduling and analytics with support for facial recognition and HR Information System.
Company Email
support@payrollhero.com
Company's Address
Ocean Financial Centre 10
Collyer Quay Centre #06-07/08/09/10
Singapore
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You shouldn’t count on simply a broad set of features and adjustable pricing packages from a well-known HR Management Software. Almost as essential as main features is a quality customer support. You want to make sure that when you have any questions about Aspect Workforce Management or PayrollHero, or you struggle with some problems, or maybe you’ll need to request a specific update or functionality useful to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can profit from individual training or at least an FAQ you can use.
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