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Compare Appsee vs WalkMe

What is better Appsee or WalkMe? If you wish for an effective Customer Experience Management Software product for your company you have to invest time and evaluate a wide range of alternatives. It doesn’t have to be complicated, and can be as straightforward as matching their functionalities in a table like the one below.

You will also get a good idea how each product works. As an example, on this page you can see Appsee’s overall score of 8.7 and compare it against WalkMe’s score of 9.0; or Appsee’s user satisfaction level at N/A% versus WalkMe’s 100% satisfaction score. The evaluation can help you spot the good and bad points of each software, and make up your mind on which one suits you requirements better. Beyond the rich features, the solution which is simple and intuitive is always the better product.

In the event you need to quickly decide on the optimal Customer Experience Management Software according to our review team we recommend you try out the following services: Smartlook, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • User Recordings
  • Touch Heatmaps
  • Real-Time In-App Analytics
  • Conversion Funnels
  • Automatic Event Tagging
  • Action Cohorts
  • Crash Reporting & Videos
  • Real-Time Notifications
  • Retention Analytics
  • Users Flow
  • Navigation Paths
  • Remote Configuration

Pricing Info

Appsee offers three SMB and enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote:

Free

  • 1 App with 2,500 Monthly Sessions
  • 1 Administrator
  • 250 User Recordings
  • Real-Time In-App Analytics
  • Touch Heatmaps
  • Single Member
  • Email Support

Premium –  request a quote

  • All Free Plan Features
  • Up to 3 Apps with and 5 Million Monthly Sessions
  • Up to 1 Million User Recordings
  • Crash Reporting & Videos
  • Conversion Funnels
  • Action Cohorts
  • Advanced Recording Conditions
  • Real-Time In-App Analytics

Enterprise –  request a quote

  • All Premium Plan Features
  • Unlimited Apps, Sessions, & User Recordings
  • Enhanced Security Features
  • Server API
  • Real-Time Notifications
  • Legal Review & Custom SLA
  • Dedicated Customer Success Manager
  • Advanced Third-Party App Integrations

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Samsung, eBay, Tripsta

Integrations

Appsee integrates with the following third-party applications:

  • Adjust
  • Adobe Marketing Cloud
  • AppsFlyer
  • Crashlytics
  • Google Analytics
  • Optimizely
  • Kochava
  • Tune
  • Slack

Appsee also offers information with regard to the use of its APIs and SDKs. To learn more, contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Appsee is a qualitative mobile app user analysis solution.

Company Email

support@appsee.com

Contact No.

Company's Address

54 W. 40th St.
New York, NY 10018
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WalkMe Player
  • WalkMe Editor
  • WalkMe Analytics (Goals & Search History)
  • Walk-Thrus
  • Onboarding
  • ShoutOuts
  • Launchers
  • Shuttles
  • Resources
  • Permalink
  • Surveys
  • Help and Search Integration (Search, Chat, and Desk Integration)
  • Segmentation Center
  • Autoplay
  • Multi-Language Support
  • Automatic Triggers
  • Highlight and Spotlight
  • Design Customization
  • Automatically Adapt to Interface Changes
  • Screen Size Optimization
  • Browser Support
  • User Management
  • SaaS or Self-Hosted Walk-Thrus
  • Security

Pricing Info

WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.

Free Plan (for an unlimited time)

  • 3 Walk-Thrus
  • Up to 5 Steps Per Walk-Thru
  • 300 Assists Per Month
  • Basic Online Support

Custom Plan

To get a custom quote for your company, please contact WalkMe directly.

  • Unlimited Walk-Thru
  • Unlimited Steps Per Walk-Thru
  • Unlimited Assists
  • Multiple Support Options
  • Multiple Domains
  • Full Help Desk Integration
  • Design Flexibility
  • Full Interface Control
  • Advanced API Support
  • Multi-language
  • Self-Hosting Option
  • Analytics
  • SSL Support
  • Segmentation
  • Actively Engage Users
  • Accelerate Proficiency

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PayPal, Mastercard, Adobe

Integrations

WalkMe integrates with the following business systems and applications:

  • Google
  • Bing
  • Desk
  • Zendesk
  • Toonimo
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WalkMe is a cloud-based, enterprise-class guidance and engagement platform that radically simplifies the online user experience.

Company Email

sales@walkme.com

Contact No.

Company's Address

22 4th Street, Floor 14
San Francisco, CA 94103
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

All the data, facts and reviews that we presented in this comparison were collected from official vendor sites, promotional content available online, real-life experience from real customers as well as our own everyday use of each app by a professional reviewer. We put a lot of effort to thoroughly examine every product, therefore we not only analyze it ourselves, but we also correlate our results with views of other members from the SaaS community.

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