What is better Answerbase or HelpCrunch? Finding the ideal Customer Support Software product is all about cross-checking numerous solutions and determining the top software for your specific needs. Our exclusive system provides you with a fast look at the general rating of Answerbase and HelpCrunch. For overall quality and performance, Answerbase scored 8.2, while HelpCrunch scored 8.7. On the other hand, for user satisfaction, Answerbase earned N/A%, while HelpCrunch earned 100%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what application will be more appropriate for your needs. An important feature to evaluate is whether the app allows you to enable and disable limitations on various types of users to secure any critical business data.
Users who want to save some time or would like to get a Customer Support Software recommendation from our experts might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
All the data, information and opinions that we shared in this comparison were collected from official company sites, promotional content available online, actual experience from real users as well as our own direct use of each solution by a professional reviewer. We put a lot of effort to thoroughly examine each solution, therefore we not only study it internally, but we also correlate our findings with opinions of other people from the SaaS community.
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