What is better Alliance Phones or CloudTalk? Today’s firms need the most effective Business Phone Systems product to remain competitive. On this page we help you with buying the right tool, by allowing you to assess Alliance Phones and CloudTalk down to the very details of their individual functions.
You may also make use of our general scoring values, which rate the software general quality and performance. Alliance Phones got a 7.5 score, while CloudTalk has a score of 8.5. Likewise, you can compare their general user satisfaction rating: 100% (Alliance Phones) against 100% (CloudTalk). Keep in mind to choose the software that best matches your top issues, not the solution with the most robust features.
Our experts made sure to prepare reviews of all popular Business Phone Systems solutions offered on the market, but among them these three deserved our special attention: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:
Alliance Phones integrates with the following business applications:
Microsoft Outlook
Filemaker
SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SFO Express, Expressway Logistics, Diliana Kotova
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, reliable, and cost-effective suite of VoIP-based business phone solutions that helps small to medium-sized businesses handle calls from different geographic areas efficiently, reduce communications costs and phone bills, and connect with their customers quickly.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
If you continue having second thoughts about which software will be best in your case it may be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how wide is its online presence. For instance Alliance Phones Twitter account has currently 14 followers. At the same time CloudTalk Twitter is followed by 14 users.
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