What is better Alchemer or UXCam? There are many Customer Experience Management Software products available for businesses right now. The simplest way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can assess Alchemer and UXCam for their overall score (9.6 vs. 8.0, respectively) or their user satisfaction rating (94% vs. 100%, respectively).
It’s also possible to check their capabilities and pricing conditions and other helpful data below. When matching products be sure to compare their corresponding capabilities and mark their differences to obtain a clearer picture of both deals. Likewise, keep in mind to assess secondary factors such as security, backup, intuitiveness, and helpdesk support.
Users who don't have much time or need a Survey Tools advice from our team might want to try out these top choices for the current year: Alchemer, Sogolytics, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
UXCam integrates with the following business systems and applications:
Crashlytics
Mixpanel
Amplitude
Google Analytics/Firebase
Adobe Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OLX, TaskRabbit, Delivery.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.
Almost as crucial as features and customer support quality are pricing options offered by Alchemer and UXCam. Although pricing should not be the only element it’s without a doubt an important thing to think about. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up every time your business expands. Make sure you don’t select pricing plans that have additional tools that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can usually count on special pricing. You should also try out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a reliable overview of what it’s like to work with Alchemer and UXCam.
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