What is better Alchemer or Newired? Getting the perfect Customer Experience Management Software product is all about assessing numerous solutions and identifying the top software for your specific needs. Our exclusive algorythm gives you a fast look at the general rating of Alchemer and Newired. For all round quality and performance, Alchemer scored 9.6, while Newired scored 8.0. On the other hand, for user satisfaction, Alchemer earned 94%, while Newired earned 100%.
Below it's also possible to look at their functionalities, terms, plans, etc. to determine what application will be more suitable for your needs. One key feature to evaluate is whether the app can enable and disable restrictions on different types of users to protect any critical company data.
Our experts made sure to review all popular Survey Tools solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Sogolytics, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Almost as important as useful features and customer support quality are pricing options provided by Alchemer and Newired. Although cost should not be the only element it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and painlessly scaled up if your business expands. Make sure you don’t opt for pricing plans that have additional tools that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it feels like to work with Alchemer and Newired.
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