What is better Alchemer or Lumavate? Examining products for the top Customer Experience Management Software need not be complicated. On our review platform, we enable you to match Alchemer and Lumavate and immediately evaluate their distinct features. We allow you to take a look at their capabilities, supported devices, customer support, prices, terms, plus more.
It's also possible to compare their overall score (9.6 for Alchemer vs. 6.3 for Lumavate) and overall customer satisfaction level (94% for Alchemer vs. N/A% for Lumavate). Spend some time and compare your top choices and discover which one is best for your company. Similarly, you have to assess the software vendor’s business viability; can you count on them and will they still be on the market a few years from now?
We know that not all businesses have enough time to examine a wide range of different services, so we created a list of suggestions that you may find useful. Our top selections for the Survey Tools category are: Qualtrics Research Core, Alchemer, Sogolytics.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
No Customer Experience Management Software will manate to cover all the needs of a business. Though key features of Alchemer and Lumavate are obviously a priority you should also carefully analyze the integrations offered by each app. Quote frequently you will already be using other types of SaaS software in your company and it’s definitely better to opt for solutions that integrate well with one another. That way you will be able to be certain of an effortless transfer of information between your teams and apps, which can really reduce time spent on migrating between one software and the other.
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