What is better Alchemer or Ecrion Engage? When comparing Alchemer and Ecrion Engage, you can actually see which Customer Experience Management Software product is the better choice. This means that your enterprise will be able to choose most productive and useful software. You can study the specifics, like available tools, costs, plans offered by each vendor, offer terms, and many more
We also let you evaluate their general scores to know which one looks to be better. Alchemer has 9.6 points for overall quality and 94% rating for user satisfaction; while Ecrion Engage has 7.5 points for overall quality and N/A% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an email request to both and check which one replies sooner.
Currently, the leading services in our Survey Tools category are: Alchemer, Qualtrics Research Core, Sogolytics.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Ecrion Engage is a platform designed to help organizations take their customer engagement to the next level. Mid to large businesses can especially benefit from its broad set of features. If you are interested in this product, you can request custom enterprise pricing by phone or email.
An end-to-end customer communications management platform that lets you build stronger relationships with consumers every step of their personal journeys.
If you research various Customer Experience Management Software services you shouldn’t simply explore their list of features and available pricing plans. Consider that the product must be matching your needs and team so the more flexible their offer the better. Check which systems are supported by Alchemer and Ecrion Engage and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, as this might be a critical factor for many firms.
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