What is better Alchemer or Customer Thermometer? Examining products to get the best CRM Software need not be tough. On our review platform, we enable you to match Alchemer and Customer Thermometer and promptly evaluate their distinct features. We allow you to examine their features, supported devices, customer support, prices, terms, and many more.
You can also review their overall score (9.6 for Alchemer vs. 7.6 for Customer Thermometer) and overall customer satisfaction level (94% for Alchemer vs. N/A% for Customer Thermometer). Devote time to assess your leading options and determine which one is right for your company. You should also check the vendor’s business viability; can they be relied upon and will they still be operating in a few years time?
We know that not all people have the time to try out a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Survey Tools category are: Sogolytics, Alchemer, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
No CRM Software will be perfect enough to solve all the needs of a company. Even though core features of Alchemer and Customer Thermometer should matter you should also thoroughly explore the integrations provided by each service. Very often your team will already be working with various kinds of SaaS software in your company and it’s definitely better to choose software that integrate well with each other. If you do that you will be able to guarantee a reliable transfer of information between your teams and apps, which can significantly reduce time spent on migrating between one product and the next.
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