What is better Aircall or HipChat? The perfect Communications Software is a solution that can tackle your company’s specific requirements. It’s easy to find which choice is best suited for your industry if you review different products before you decide which one is the best.
As an example, Aircall and HipChat are scored at 9.0 and 8.6, respectively, for general quality and performance. Similarly, Aircall and HipChat have a user satisfaction rating of 100% and 90%, respectively, which indicates the general feedback they get from customers. Better yet, talk to a regular customer of the software and solicit their feedback concerning the solution in question.
People who are pressed for time or would like to get a Business Phone Systems advice from our team may want to investigate these top choices for the current year: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
If you are still having doubts about which service will perform best for your business it might be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how large is its online presence. For instance, in case of Facebook Aircall has 146 likes on their official page while HipChat profile is liked by 18000 users.
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