What is better Aircall or Dialpad? Finding the best Business Phone Systems product is all about comparing various solutions and identifying the top program for your specific needs. Our unique algorythm provides you with a brief look at the general rating of Aircall and Dialpad. For all round quality and performance, Aircall scored 9.0, while Dialpad scored 9.1. On the other hand, for user satisfaction, Aircall earned 100%, while Dialpad earned 95%.
Below it's also possible to look at their functions, terms, plans, etc. to see which application will be more suitable for your needs. An important aspect to assess is whether the app allows you to enable and disable restrictions on various types of users to protect any sensitive corporate data.
Our team put a lot of effort to review all popular Business Phone Systems products offered on the market, but among them these three caught our special attention: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
You should note that while both Aircall and Dialpad may offer a reliable array of features each app could be aimed at a different business size. If you are comparing features you should pay attention to a business type they are catering to. Some functionalities might scale up efficiently for huge enterprises but if you have a small or mid-sized business it’s usually more sensible to avoid paying for advanced features that you might never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
