What is better Adversus Dialer or XenCall? It’s easy to our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, Adversus Dialer received 8.5 points, while XenCall received 7.9 points. Meanwhile, for user satisfaction, Adversus Dialer scored N/A%, while XenCall scored N/A%.
Specifics of their characteristics, tools, supported platforms, customer support, etc. are given below to give you a more versatile assessment. Keep in mind to get only the features your company needs to avoid wasting resources for functions that you won’t be using.
People who don't have much time or would like to get a Call Center Software suggestion from our team may want to try out these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
If you are still having second thoughts about which software will work best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular every solution is and how extensive is its online presence. For instance, in case of Facebook Adversus Dialer has 318 likes on their official profile while XenCall profile is liked by 0 users.
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