Freshworks CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Marketing automation
- Smart auto responders
- Over 850 built-in apps and integrations
- Drag and drop email designer
- Track your contacts onsite and in your apps
- Campaign, contact, as well as list reporting
- Track where your contacts live or travel
- Add live ecommerce data and even videos to your emails
- SMS marketing
- Free phone, live chat, as well as email support
- Send newsletters
- CRM & Sales automation
- We find contacts based on age, gender, and location
- Advanced segmentation and targeting
- 500+ pre-built automations
- Dynamic (as well as conditional) email content
- Social media monitoring as well as reaction automations
- Free email templates
- Build custom forms for your landing pages
- Free one-on-one training
- Landing pages
Pricing Info
Pricing Info
ActiveCampaign offers 4 pricing plans. There are no setup fees and the prices given below are for 500 contacts.
Lite Plan – $15/mo (monthly) or $9/mo (yearly)
- Up to 3 Users
- Unlimited Sending
- Chat & Email Support
- Email Marketing
- Marketing Automation
- Send Newsletters
Plus Plan – $70/mo (monthly) or $55/mo (yearly)
Includes everything from Lite Plan, plus:
- Up to 25 Users
- Unlimited Sending
- Contact & Lead Scoring
- CRM w/ Sales Automation
- Custom Branding
- Custom Domain
- Custom User Permissions
- Deep Data Integrations
- One on One Training
- SMS Marketing
Professional Plan – $159/mo (monthly) or $129/mo (yearly)
Includes everything from Plus Plan, plus:
- Up to 50 Users
- Unlimited Sending
- Attribution
- Site Messaging
Enterprise Plan – $279/mo (monthly) or $229/mo (yearly)
Includes everything from Professional Plan, plus:
- Unlimited Users
- Unlimited Sending
- Uptime SLA
- Phone Support
- In-depth Onboarding
- Free Social Data
- Free Design Services
- Dedicated Account Rep
- Custom Mailserver Domain
Integrations
Integrations
- 123ContactForm
- AccountingSuite
- Acuity Scheduling
- AdMailr
- Amazon DynamoDB
- Antavo
- Appointlet
- Asana
- Attentive.ly
- Aviary
- Base CRM
- Basecamp
- Basecamp Classic
- Batchbook
- Bigcommerce
- BigContacts
- BriteVerify
- Capsule CRM
- ChargeOver
- Chargify
- CheddarGetter
- Cinegif
- Clevertim CRM
- ClickFunnels
- Close.io
- CloudWork
- Cloutex
- Coinbase
- Contactually
- ContactUs.com
- Deputy
- Desk
- Digioh
- Displet
- DocumentLeads
- Dropbox
- Drupal
- ERJA
- Etsy
- Eventbrite
- Evernote
- FluidSurveys
- FogBugz
- Formdesk
- FormForAll
- FormGet
- Formitize
- FormMule
- Formstack
- FreeAgent
- Freshbooks
- Freshdesk
- FullContact Card Reader
- Genoo
- Gleam
- Google Analytics
- Google Calendar
- Google Contacts
- Google Spreadsheets
- Google Task
- GoToMeeting
- GoToTraining
- GoToWebinar
- Gravity Forms
- Gumroad
- Harvest
- Help Scout
- Highrise
- HotspotSystem
- iFormBuilder
- Inbound Now
- Insightly
- InstantCustomer
- Instapage
- InviteBox
- itDuzzit
- JA.TXT
- Joomla
- JotForm
- Jumplead
- JustUno
- KanBan Tool
- Keep In Touch
- KickoffLabs
- Lander
- LeadPages
- LessAccounting
- Litmus
- Live2Support
- LiveChat
- Magento
- Mojo Helpdesk
- MongoDB
- MoonClerk
- MSSQL
- MySQL
- Nimble CRM
- Nutshell CRM
- Olark
- OnePageCRM
- Opt-Intelligence
- OptimizePress
- OptIn Ninja
- OptinMonster
- PadiAct
- PayPal
- Phaxio
- Pipedrive
- Pipeliner
- Podio
- PostgreSQL
- Qualaroo
- QuickBase
- QuickBooks Online
- Quote Roller
- Reamaze
- Recurly
- RelateIq
- RethinkDB
- Rezdy
- RSS
- Salesforce
- Samanage
- SamCart
- Scoopr
- Shopify
- Shopp
- SiftLogic
- SimpleRelevance
- Sleeknote
- Solve360
- Spokal
- Stamplia
- StealthSeminar
- Stride
- Stripe
- SugarCRM
- Summit Evergreen
- SumoMe
- SuperSaaS
- SurveyGizmo
- SurveyMonkey
- Tender Support
- Typeform
- Unbounce
- UserVoice
- vBulletin
- Viewbix
- Vimeo
- Vision Helpdesk
- WHMCS
- Wistia
- WooCommerce
- WordPress
- WorkBook
- WP E-Signature by Approve Me
- Wufoo
- Xero
- yasoon
- youcanbook.me
- YouTube
- Zapier
- Zendesk
- Zillow
- Zoho Creator
- Zoho CRM
- Zoho Invoices
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mannix Marketing SEO, T & V Consultores Ltda, Petplan Australasia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ActiveCampaign is a software that combines all aspects of small business marketing in a single and easy-to-use platform. It is packed with powerful features for marketing automation, newsletter management, SMS marketing, and many more. It can also integrate with over 200 external services.
Company Email
Contact No.
Company's Address
150 N Michigan Ave Suite 1230
Chicago, Illinois
ActiveCampaign Comparisons
Popular ActiveCampaign Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Contact and account management
- Sales and marketing activities
- CRM customization
- Email marketing campaigns
- Marketing email deliverability
- Marketing journey builder
- Sales pipeline management
- Data administration
- Sales sequences
- Phone
- Chat
- SMS and instant messaging integration
- Freddy AI insights
- Website integration
- Data security
- Reports dashboard
- Mobile apps for Android and iOS
Pricing Info
Freshworks CRM offers free plans and three types of paid plans for each of its products.
I. Customer For Life Cloud Pricing
Free Plan
- Lists
- Email Marketing Campaigns
- Pop-ups
- Contact, Account and Deal Management
- Phone / Calling
- Live Chat
- 24×5 Support
- Mobile App
Growth – $29/user/month, billed annually (or) $35/user/month, billed monthly
- Contact Management
- Up to 20 Marketing Email Templates
- Live Tracking
- Deal Management
- Visual Sales Pipelines
- Inbound Caller ID
- Call Masking/ Call Recording
- Voicemails and Voicemail Drop
- Chat Widget
- SMS Integration
- Facebook Messenger Integration
- Freddy AI Insights – Predictive Contact Scoring
Pro – $69/user/month, billed annually (or) $85/user/month, billed monthly
- All features in Growth
- CRM Customization Up to 50 workflows
- Time-based workflows
- Up to 100 Marketing Email Templates
- Marketing Reply Tracking
- 10 Multiple Sales Pipelines
- Bring Your Own Carrier (BYOC)
- Conference Calling
- WhatsApp Integration
- Deal Insights
- Mobile Offline
Enterprise – $125/user/month, billed annually (or) $149/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Custom Sales Activities
- Marketing Transactional Emails
- Deal Teams
- Sales Forecasting
- Call Recording Opt-out
- Forecasting Insights
- Advanced Metrics
- Dedicated Account Manager
II. Sales Cloud Pricing
Free Plan
- Contact, Account and Deal Management
- Custom Views
- Tasks, Appointments and Notes
- Phone / Calling
- Live Chat
- Role-based Access
- 24×5 Support
- Mobile App
Growth – $29/user/month, billed annually (or) $35/user/month, billed monthly
- Contact Management
- Predictive Contact Scoring
- CRM Customization Up to 20 workflows
- Deal Management
- Visual Sales Pipelines
- Migration from other CRMs
- Two-way Email Sync
- Buy Local and Toll-free Numbers
- Call Recording/Masking
- Chat
- Facebook Messenger Integration
- 24×5 Support
- Mobile Support
Pro – $59/user/month, billed annually (or) $69/user/month, billed monthly
- All features in Pro
- Offline Events
- Product Catalog
- Time-based workflow
- Multiple Sales Pipelines
- Sales Goals
- Chat Auto-resolve Rules
- Chat Campaigns
- WhatsApp Integration
- Freddy AI Insights – Smart Matches (Deduplication)
- Lead Gen Bot
- Answer Bot
- Deal Insights
- Offline Mobile Support
Enterprise – $99/user/month, billed annually (or) $119/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Deal Teams
- Holiday Routing
- Call Recording Opt-out
- Queue Callback (Virtual Hold)
- Forecasting insights
- Website Tracking
- Advanced Metrics
- Named Account Manager
III. Marketing Cloud Pricing
Free Plan
- Marketing CRM
- Lists
- Email Marketing Campaigns
- Pop-ups
- Live Chat
- External Form Tracking
- 24×5 Support
- Mobile App
Growth – $19/user/month, billed annually (or) $25/user/month, billed monthly
- Mobile App 500 Marketing Active Contacts
- Marketing Lists
- Basic Segmentation
- 20 Email templates
- Live Tracking
- Chat Assignment Rules
- Chat Widget
- Facebook Messenger Integration
- Website Tracking
- Role-based Access
- Custom Reports
- 24×5 Support
Pro – $59/user/month, billed annually (or) $69/user/month, billed monthly
- All features in Growth
- 100 Email templates
- Offline Events
- Reply Tracking
- Chat Auto-resolve Rules
- IntelliAssign
- Chat Campaigns
- WhatsApp Integration
- Freddy AI Insights – Smart Matches (Deduplication)
- Lead Gen Bot
Enterprise – $99/user/month, billed annually (or) $119/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Up to 500 Email templates
- Transactional Emails
- Field-level Permissions
- Advanced Metrics
- Dedicated Account Manager
Integrations
Freshworks CRM integrates with many popular business applications. It also offers API access so you can develop new integration for your organization.
- Freshdesk (iPaaS)
- Mailchimp (iPaaS)
- HubSpot (iPaaS)
- Google Calendar
- QuickBooks
- Xero
- Office 365 Calendar
- Google Contacts
- Outlook Contacts
- SMS
- Trello
- Asana
- Freshsuccess
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Purdue University, Bridgestone, Honda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An AI-powered CRM that breaks internal silos and enables sales and marketing professionals to gain the right customer insights at the right time across all touchpoints. Includes sales automation, marketing automation, chat, and telephony in one solution.
Company Email
sales@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
USA
Freshworks CRM Comparisons
Popular Freshworks CRM Alternatives
If you are still having second thoughts about which service will work best for your company it may be a sound idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular a given product is and how extensive is its online presence. For example, in case of Facebook ActiveCampaign has 3586 likes on their official profile while Freshworks CRM profile is liked by 7294 people.
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