Action1
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Patch Management
- Remote Access
- Software Deployment
- Endpoint Management
- IT Asset Inventory
- All-in-one solution for MSPs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citrix, Shopify, USCAnnenberg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Action1 is an IT security software that allows you to track and manage all endpoints on your network remotely from a web console.
Company Email
contact@action1.com
Contact No.
Company's Address
Action1 Corporation
12333 Sowden Rd, Suite B 36066,
Houston, Texas 77080,
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
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Both Action1 and OXON were reviewed by a group of reliable B2B experts who conducted a thorough examination of all core aspects of every solution. Their total score was calculated using our unique SmartScore algorithm which gives an individual partial score to each component like: main features, customer support, mobile support, security, customer satisfaction and reviews in other media. We realize useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a solution prior to giving it a final rating.
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