What is better Acquire or Zailab? Finding the ideal Customer Support Software product is all about evaluating different solutions and identifying the top application for your specific needs. Our proprietary process provides you with a brief look at the general rating of Acquire and Zailab. For overall quality and performance, Acquire scored 8.5, while Zailab scored 8.0. On the other hand, for user satisfaction, Acquire earned 99%, while Zailab earned N/A%.
Below it's also possible to look at their functionalities, terms, plans, etc. to determine what application will be more appropriate for your situation. One critical feature to check is if the software can toggle on/off restrictions on various types of users to protect any critical business data.
We did our best to prepare reviews of all popular Customer Support Software services available out there, but among them these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Almost as crucial as useful features and user support quality are pricing packages offered by Acquire and Zailab. Although price should not be the only aspect it’s without a doubt a key thing to think about. You should count on a flexible pricing package that can be matched with your business size and effortlessly scaled up when your team expands. Make sure you don’t pick plans that have additional tools that you won’t find a use for and always try to contact with the vendor directly because big companies can often benefit from discounts. You should also try out a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with Acquire and Zailab.
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