8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Branded Messaging App
- Multiple Communications Channels
- Instant messages, group discussions, emails
- Live calendar
- Member directory
- Optional custom feature
- Push Notifications
- Document Sharing
- Analytics and Admin Dashboard
- Restricted Access
- Data Ownership
- Custom Branding
- Message Scheduling
Pricing Info
Minsh Apps offer three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Standard – $59/month or $49/month (annual billing)
- Up to 10,000 users
- Android, iOS, and web app
- Basic configuration
- White label – Level 1
Premium – $199/month or $159/month (annual billing)
- Up to 10,000 users
- Android, iOS, and web app
- Custom advanced configuration
- White label – Level 2
Enterprise – $319/month or $259/month (annual billing)
- Up to 10,000 users
- Android, iOS, and web app
- Custom advanced configuration
- White label – Level 3
Integrations
Minsh App integrates with the following business systems and applications:
- Calendar Apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vocel, Harmonie Mutuelle, SRO Motorsports
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Minsh allows users to build custom white-label mobile apps to help community managers, bloggers and organizations reach their audience in their pocket.
Company Email
hello@minsh.com
Contact No.
Company's Address
Minsh Sarl, Rte de Moudon 15
1509 Vucherens, Vaud
Switzerland
Minsh Apps Comparisons
Popular Minsh Apps Alternatives
If you are still having doubts about which service will work best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each app is and how extensive is its online presence. For instance, in case of Facebook 8x8 Call Center has 8131 likes on their official profile while Minsh Apps profile is liked by 0 users.
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