8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud IT
- Internet
- Business phone
- Private Branch eXchange system (PBX)
- Broadband Internet
- Call distributor
- Conference calling
- Computer Telephony Integration (CTI)
- Call recording
Pricing Info
No pricing information is provided. Contact MegaPath to check service availability in your area and get the pricing details.
Integrations
MegaPath integrates with the following business systems and applications:
- ConnectWise
- HubSpot
- InfusionSoft
- Microsoft Dynamics
- NetSuite
- Navatar Call Sales
- Oracle
- Salesforce
- Sugar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Drew's Entertainment, Idea Design Studio, the YMCA, Enterprise, Latpro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust Voice over Internet Protocol (VoIP) software furnished to serve medium and large businesses.
Company Email
sales@megapath.com
Contact No.
Company's Address
MegaPath
6800 Koll Center Parkway, Suite 200
Pleasanton, CA 94566
925-201-2500
MegaPath Comparisons
Popular MegaPath Alternatives
You shouldn’t expect exclusively a wide set of useful tools and adjustable pricing from a popular Communications Software. Almost as essential as core features is a quality customer support. You want to ensure that when you have any questions about 8x8 Call Center or MegaPath, or you struggle with some problems, or perhaps you’ll need to ask for a specific revision or feature beneficial to your team you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to profit from personal training or at least a knowledge base you can use.
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