8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- AI Assistant
- Live Transcription
- Agenda Timer
- Meeting Notes Tagging
- AI Topic Extraction
- Audio/Video File Transcription
- Collaborative Note-taking
- Chrome Extension
Pricing Info
Airgram has various enterprise pricing plans which scale with the number of meetings that companies need to automatically transcribe. There’s a free plan as well which has a limited recording quota, ideal for testing out the software.
Free
- 5 lifetime recordings
- 1-hour recording duration
- Live transcription (8 languages)
- Collaborative note-taking
- Support Zoom, Google Meet, and Teams
Pro – Starts at $8.99/month for 10 montly recordings
- Everything in Free +
- 2-hour recording duration
- Agenda timer
- AI topic extraction
- Tag meeting notes
- Create clips
- Search & replace
- Download video recording
- Export (Slack, Notion, Google Docs, Word)
Team – Starts at $17.99/month for 15 monthly recordings
- Everything in Pro +
- 5-hour recording duration
- Add team member
- Admin tools
Integrations
Airgram integrates with some of the major video call platforms and other apps such as:
- Zoom
- Google Meet
- MS Team
- Slack
- Google Docs
- Notion
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Airgram is a smart video call assistant that automates joining, note-taking, and recording of internal and client meetings.
Company Email
support@airgram.io
Company's Address
Airgram Inc.,
1013 Centre Road, Suite 403S, Wilmington, DE 19805, County of New Castle, Delaware,
U.S.A.
Airgram Comparisons
Popular Airgram Alternatives
In the event you continue having second thoughts about which product will work best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how big is its online presence. For example 8x8 Call Center Twitter account has currently 2860 followers. At the same time Airgram Twitter is followed by 844 people.
Page last modified