Pointel Dynamic Contact Center Manager
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Interactive Voice Response (IVR) Menu
- Dynamic Screen Pop
- Whisper and Barge-In
- Automatic Call Distribution (ACD)
- Reporting
- Skills-Based Routing (SBR)
- Call Recording and Playback
- PBX Configuration
- Real-Time Dashboard
- Click-to-Call
- DNC Compliance Screening
- Predictive Dialer
- Lead Preview Pop
- Scripting
- Call Recordings and Playback
Pricing Info
Pricing Info
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
Integrations
Integrations
3CLogic supports integrations with the following business systems and applications:
- Salesforce
- Infusionsoft
- Microsoft Dynamics
- Zoho
- SugarCRM
- LimeLight CRM
- LeadMaster
- ServiceNow
- Zendesk
- FuseDesk
- Verint
- Monet Software
- Intela Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Company Email
info@3CLogic.com
Contact No.
Company's Address
9201 Corporate Blvd, Suite 470
Rockville, MD 20850
3Clogic Comparisons
Popular 3Clogic Alternatives
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Pricing:
By quote
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Browser-based
- Role-based Security
- User-friendly aliases/tags for cryptic parameter names
- Built-in validation for parameters
- Comprehensive audit trail
- Real-time key-value pair updates
- Standard hardware & software-based
- Model-View-Controller (MVC) architecture
Pricing Info
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Integrations
No information available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Emblem Health
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DCCM is a role-based configuration management solution that helps business users dynamically achieve service level objectives.
Company Email
sales@pointel.com
Contact No.
Company's Address
Pointel, Inc.
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
US
Pointel Dynamic Contact Center Manager Comparisons
Popular Pointel Dynamic Contact Center Manager Alternatives
No Customer Support Software will manate to cover all the requirements of a business. Though key features of 3Clogic and Pointel Dynamic Contact Center Manager should matter you should also carefully explore the integrations supported by a given solution. Quote frequently you will already be making use of some other B2B software in your company and it’s definitely wiser to choose apps that integrate well with one another. If you do that you can guarantee an effortless transfer of information between your teams and apps, which can significantly reduce time spent on migrating between one service and the next.
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