What is better 3Clogic or HoduCC? It’s easy to our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, 3Clogic earned 7.2 points, while HoduCC gained 8.0 points. Meanwhile, for user satisfaction, 3Clogic scored 80%, while HoduCC scored 92%.
Specifics of their functions, tools, supported platforms, customer support, and more are given below to provide you with a more precise analysis. Don’t forget to get only the tools your company needs so you don’t waste resources for features that are unnecessary.
We realize that not all businesses have enough time to try out a large number of various products, so we created a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
You shouldn’t expect simply a broad range of functionalities and adjustable pricing packages from a popular Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about 3Clogic or HoduCC, or you struggle with some problems, or perhaps you’ll need to ask for a certain change or functionality beneficial to your team you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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